Based on this, I knew that the lock was mounted in the standard position with the lockbolt pointing downward. I could also see that the cable inside the safe was routed leftward from the cable hole. Within the lock, this little hole is located where a typical mechanical safe lock would have its dial spindle. Looking through the safe's cable hole, I could see a 1/8” hole in the lock case. To determine the location of the solenoid, it was necessary to ascertain the orientation of the lock itself. I decided to drill for the lock's solenoid. Some people are better at electronic diagnostics than I am.) (I'm not entirely satisfied that there was no way to make this lock work. I concluded that the logic in the lock's electronics was, for some reason, not functioning properly.Ĭonsidering this problem to be beyond my ability to correct while the safe is locked, I moved on to opening the safe through frontal penetration. I used the code, but the lock did not give the confirmation beeps that I expected to hear afterward.
CANNON GUN SAFE TROUBLESHOOTING CODE
I connected a new keypad with a new Duracell alkaline battery and tried again, but the outcome was no different.Ĭannon had given me the management reset code that should reset the lock's combination to 123456#. I rotated the three-spoke handle in the closing direction (clockwise) to ensure that the bolt carriage was not in contact with the lockbolt, then tried the combination again. This is known to happen when the boltwork is resting against the lockbolt. The keypad responded to each button press by beeping as usual, but when the proper combination was entered, the solenoid did not click. My job on the first of these Executive Vaults was to open it and replace the malfunctioning Sargent & Greenleaf Z02 RotaryBolt lock. These “vaults” are gun safes by Cannon Safe, Inc. One day I had the privilege of working on two safes by the same name– Executive Vault. Yes, please call Champion Safe’s customer service at 80.I've done a lot of work on gun safes lately. Yes, please visit the Interior Options page.Ĭan I order touch-up paint for my gun safe?
CANNON GUN SAFE TROUBLESHOOTING SERIAL NUMBER
Yes, please have your model and serial number and call Champion Safe’s customer service at 80. Moisture canisters require continual maintenance.Ĭan I order extra shelves to put inside of my gun safe? Make sure all guns are well oiled and use an electric dehumidifier or a moisture absorbing canister. How do I control humidity inside the gun safe?īasements and garages tend to be areas of higher humidity. Click here to read more about where the best place to store your gun safe is. Contact Champion Safe at 80, or you can email to Champion Safe at: is the best place to put my gun safe?Īll home situations are different but we find the safe will be used more often if it is placed near a main bedroom location or an office or den. What if I lose the combination to my gun safe?Ī record of your combination is kept on file at the Champion Safe’s main office. To prevent paint damage place a piece of cardboard between the Allen wrench and the door. The handle hub has a set screw that can be tightened with a 7/32″ or a 1/4″ Allen wrench. If the gun safe’s handle is loose, how can I tighten it? It may be necessary to depress the bolt-detent lever located on the hinge side of the door midway up, near the door bolts. If the door bolts are extended, redial the combination and retract the door bolts rotating the door handle clockwise. The door bolts could be extended into the locked position or something could be blocking the door. What if the gun safe’s door will not close? Try the combination several times before closing the door. When possible, replace the lock battery with the door open. If the lock’s battery is dead, the combination will not be affected. LaGard® and Sargent & Greenleaf® electronic locks have low battery warning indicators. How can I tell if my electronic lock on my gun safe battery is getting low? If your safe’s lock is mechanical, contact your dealer or a local locksmith. If your safe has an electronic lock please see the LaGard® or Sargent & Greenleaf® operating instructions. How do I reset my lock to a special combination? You will have to contact a local locksmith unless you’ve signed up for Champion’s extended lock warranty. What happens if my electronic lock on my gun safe goes bad after the two-year warranty expires? If the gun safe’s door is open, leave it open and call Champion Safe customer service at 80 What if the lock is not working properly?